Value Stream Mapping

Process mapping is a powerful tool to help businesses understand, manage, and improve the effectiveness and efficiency of their operations. This 2-day workshop will focus on Value Stream Maps for different types of value streams (eg. call center, software development, supply chain, medical office). Bring your value chain candidates to the workshop and get a head start on building maps that will facilitate process change, improve bottom-line savings and customer satisfaction.Course TopicsUnderstand the importance of Value Stream MappingClarify the common terms and elements used in the Value Stream MapDiscuss how Value Stream Maps relate to the DMAIC problem-solving methodologyIsolate current state waste lossesConsider the use of a Kaizen to make changeDesign for the future stateVisualize the transformation PlanPrepare for change